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Privacy Policy

This website (the Site) is operated by MARALA SPIRITS Limited trading as “Marala Spirits” (we). Marala Spirits is a registered trademark of MARALA SPIRITS Limited.


These terms and conditions together with our Privacy Policy (the Terms) govern your use of the Website. By using the Website, you accept these Terms in full. If you disagree with any part of these Terms, you will not use the Website.


Use of this website is conditional upon your acceptance of these Website Conditions of Use, including our Privacy and Cookie Notice (collectively, “Conditions of Use”). We reserve the right to amend these Conditions of Use at any time without notice. It is the responsibility of you to review this page from time to time for updates, which shall come into effect at the time of issue. Your use of the Site constitutes acceptance of the Conditions of Use. This website may be modified, changed, or discontinue any content of the Site at any time. We also may have limitations of access on certain features or restrict your access to any part of the site without notice or liability. The Site is operated by MARALA SPIRITS Ltd (registered in England and Wales with company number 14183513 and registered address at Somerset Road, London E17 8QW).


The Site is intended for your use only if you are of legal age to purchase alcohol the country that you are accessing the site and from your country of residence. If you do not fall within this category, you may be in breach of laws or regulations applicable in your country of access or residence, and you should leave the Site immediately.


You may restrict access to this site using content filtering software or by changing your computer settings (e.g. browser or operating system), as desired.



We try to make sure every item shown on our website as accurate in its presentation and the prices are correct. Occasionally there may be small variations in the printed colour, typefaces and layout.



A contract for the purchase of a product is created as follows:


By confirming your order, you are agreeing to purchase the product you have selected, whether personalised or not.

At this point, we take payment for your order by means of your nominated payment method

We will send you an email confirming your order.

Pre-orders for the first batch will be shipped as soon as possible. You will be notified and kept up to date with a specific date via email.

Outside of the promotional pre-order period, aim to ship within 72 hours of your order being placed. Be aware we only ship during the 5-day working week. Monday to Friday. Orders placed on a Friday will be shipped in most instances on the Monday.

From time to time, we may reject an order for the following reasons:


We do not have your chosen product in stock

Your payment has not been authorised

If there has been a relevant pricing or product description error, which we will inform you of at our soonest convenience.

If your order otherwise breaches any of the requirements of these Terms

The use of images for a personalised product which are technically in adequate for printing

If a personalised product you wish to order contains anything which is considered in appropriate or breaks our contents rules (shown below)

Due to the Licensing Act 2003, we are not permitted to sell alcoholic products to anyone under 18. We may refuse an order or a delivery of alcoholic items at our discretion. By placing an order for alcohol, you confirm that both you and the person the order is to be sent to are aged 18 years or over

We suspect that the order has been placed fraudulently

It appears that the order mistakenly duplicates another order

If your order is rejected, we will contact you to confirm this and reverse the payment you have made for that order.


There are limited circumstances in which you may cancel an order after it has been made.


Note that we may bar or prevent an individual Account, User, email address or other identifier from making purchases or otherwise interacting with us where we reasonably suspect an association with fraud or other infringements of the law.


You must be at least 18 years of age to use this website.


If you do not agree to these Terms, you must not use the Site.


How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


Sharing your personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online store--you can read more about how Wix uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here:

You can also opt-out of Google Analytics here:


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a witness summons, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit Hubspot

You can opt out of targeted advertising by using the links below:

- Facebook:

- Google:

- Bing:


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



The Site is not intended for individuals under the age of 18.


Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at


Marala Spirits

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